Question 1

How do I book a property?

Accepted Answer

You can book directly through our website by selecting a property, choosing your dates, and completing the reservation. Booking direct saves you money compared to third-party platforms like Airbnb and VRBO.

Question 2

What is the check-in and check-out time?

Accepted Answer

Check-in is at 4:00 PM and check-out is at 11:00 AM. We offer 24-hour self check-in with keyless door locks, so you can arrive at your convenience.

Question 3

Is there a minimum stay requirement?

Accepted Answer

Minimum stay requirements vary by property. Some properties require a 2-night minimum stay. Check the specific property listing for details.

Question 4

Are pets allowed?

Accepted Answer

Our properties are pet-free to ensure a clean and allergen-free environment for all guests. Service animals are welcome with prior notice.

Question 5

Is there parking available?

Accepted Answer

Yes! All of our properties offer free parking on premises. Some properties also include EV car chargers.

Question 6

What amenities are included?

Accepted Answer

Our properties are fully furnished with everything you need for a comfortable stay including full kitchens, WiFi, washer/dryer, linens, towels, and much more. Each property listing has a complete amenities list.

Question 7

How far are the properties from Downtown Flagstaff?

Accepted Answer

Our properties are conveniently located near Downtown Flagstaff. The closest is just minutes away, and even our most remote property, the R & R Ranch, is an easy drive into town.

Question 8

What is the cancellation policy?

Accepted Answer

We understand plans can change. Please review our cancellation policy page for full details on refunds and cancellation timelines. We may be able to issue a refund for emergencies and extenuating circumstances.

Question 9

Is Flagstaff a good base for visiting the Grand Canyon?

Accepted Answer

Absolutely! Flagstaff is the perfect base camp for the Grand Canyon (about 80 miles north), as well as Sedona, Antelope Canyon, Horseshoe Bend, Monument Valley, and many other amazing destinations.

Question 10

Do the properties have heating and air conditioning?

Accepted Answer

Yes, all properties have both heating and air conditioning. Flagstaff sits at 7,000 feet elevation, so nights can be cool even in summer. Many properties also have indoor fireplaces for a cozy mountain experience.

Frequently Asked Questions